Office Depot Ratings and Reviews

Customer Reviews for HP 564, Black Original Ink Cartridge (CB316WN)

HP 564, Black Original Ink Cartridge (CB316WN)

Item #:126405
Average Customer Rating:
3.174 out of 5
3.2
 out of 
5
(258 Reviews) 258
Open Ratings Snapshot
Overall Rating Totals
5 stars
(98)
4 stars
(28)
3 stars
(27)
2 stars
(31)
1 star
(74)
149 of 258(58%)reviewers would recommend this product to a friend.
Customer Questions & Answers:
6 Questions | 7 Answers
Customer Reviews for HP 564, Black Original Ink Cartridge (CB316WN)
Review 1 for HP 564, Black Original Ink Cartridge (CB316WN)
March 16, 2014
Jesadora
Katy, TX
5 out of 5
5 out of 5
Primary Use:Home User

Great Price!

Pros: value, easy to replace, Sharp Tones & Colors, Clean Replacement
This was the best price I have found anywhere for this ink!
0points
0out of 0found this review helpful.
Review 2 for HP 564, Black Original Ink Cartridge (CB316WN)
October 7, 2013
sparechange
Atlanta, GA.
4 out of 5
4 out of 5
Primary Use:Business User

Gotta Have Them

Pros: value, easy to replace, Sharp Tones & Colors, Clean Replacement, dries quickly
This ink is a must at all times in the office. It prints neatly without smudges and a sufficient amount of pages. Gotta have this ink in the office at all times.
+1point
1out of 1found this review helpful.
Review 3 for HP 564, Black Original Ink Cartridge (CB316WN)
January 16, 2013
BTS_MHC
Suwanee, GA
3 out of 5
3 out of 5
Quality
3 out of 5
3 out of 5
Meets Expectations
2 out of 5
2 out of 5
I am a(n):Home Office
Primary Use:Business User
Bought this product:In-store
Gender:Male
Age:46 - 65

Short Lifespan

Pros: easy to install
Cons: costly, short
Not clearly marked for one thing when the printer takes 2 different cartridges of black ink. HP claims 250 print life and I becha that we might get half of that.
+1point
1out of 1found this review helpful.
Review 4 for HP 564, Black Original Ink Cartridge (CB316WN)
November 19, 2012
Disappointed
San Francisco, CA
1 out of 5
1 out of 5
Quality
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
I am a(n):Professional
Primary Use:Home User
Bought this product:Online
Gender:Female
Age:36 - 45
Gender of user:Female
Age of user:41 - 50

HP Photosmart 7510

The product in itself was easy to set up to use the eFax and Scan capabilities but to use the ePrint is extremely difficult (not user friendly by any means). The most disappointing portion is that the ink does not come close to 200 as they claim.
+2points
2out of 2found this review helpful.
Review 5 for HP 564, Black Original Ink Cartridge (CB316WN)
December 21, 2011
BlueLu
Portland, OR
1 out of 5
1 out of 5
Quality
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
I am a(n):Home Office
Primary Use:Business User
Bought this product:Online
Gender:Female
Age:46 - 65

Incomplete info leads to wrong cartridge

Cons: bad product description
HP has an odd ink cartridge numbering system. The PhotoSmart Premium C309 and C310 series use inks numbered 564. It has both 564 and 564XL (the XL is supposed to indicate greater ink capacity). No problem figuring out which of the color cartridges to get; they all fit in their assigned slots. The problem comes with the black cartridges. There are TWO slots for a black ink cartridge. One is about twice as wide as the other, but will hold its regular 564, the original 564XL and a small 564XL that has recently come out. The smaller one will hold -- well, I'm still trying to find out what it will hold. It will NOT hold the smaller 564XL that recently came out; that only goes in the big slot. I am about to reluctantly conclude that my only option for that slot is the lower-capacity 564 (no XL). HP needs to fix this numbering system or give more info so people do not order the wrong cartridge.
+14points
15out of 16found this review helpful.
Ratings-Only Reviews for HP 564, Black Original Ink Cartridge (CB316WN)
Based on the average of (253) ratings-only reviews
Overall Rating
3.2 out of 5
3.2 out of 5
Would recommend? Yes 147 out of 253