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Top Rated Product

Brother IntelliFAX® 2820 Laser Fax

Item #:238288

Average Customer Rating:

4 out of 5

4 of 5 (80%) customers would recommend this product to a friend.

Customer Reviews for Brother IntelliFAX® 2820 Laser Fax

December 2, 2008 capcorp
Atlanta

2 out of 5

Quality

3 out of 5

Meets Expectations 1 out of 5

1 out of 5

I am a(n): Professional
Primary Use: Business User
Gender: Male
Age: 46 - 65
Bought this product: In-store

Costly replacements

Cons: expensive

I like the unit, but the replacement cost are very high. It costs over $100.00 to replace the drum--which mine is telling me to do. It will not operate now unless I do that. It would make more sense to buy a new one. I have had this unit just under 2 years. I would not recommend it.

55 of 58 people found this review helpful.

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Review 2 for Brother IntelliFAX® 2820 Laser Fax

September 2, 2008 zgmm
LOS ANGELES

5 out of 5

Quality

5 out of 5

Meets Expectations 5 out of 5

5 out of 5

I am a(n): Traditional Office
Primary Use: Business User
Gender: Male
Age: 36 - 45
Bought this product: Online
Gender of user: Female
Age of user: 31 - 40

Best Purchase Ever

this product is very good.it can print ,fax and call.it can improve my work.

12 of 17 people found this review helpful.

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Review 3 for Brother IntelliFAX® 2820 Laser Fax

May 30, 2008 Owner
Chicago, IL

5 out of 5

Quality

5 out of 5

Meets Expectations 5 out of 5

5 out of 5

I am a(n): Home Office
Primary Use: Business User
Gender: Female
Age: 46 - 65
Bought this product: In-store

3 years later

Purchased this unit 3 years ago and until recently have had no problems. I think we may have worn it out. I will defintely buy the same unit again.

32 of 33 people found this review helpful.

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Review 4 for Brother IntelliFAX® 2820 Laser Fax

April 9, 2008 Dook

4 out of 5

Quality

4 out of 5

Meets Expectations 5 out of 5

5 out of 5

I am a(n): Traditional Office
Primary Use: Business User
Gender: Female
Age: 16 - 25
Bought this product: In-store

Maybe they DO make them like they used to.

I've had this machine for over a year, and it is still going strong despite the fact that I use it for a higher volume than it's intended. There are two flaws: The first is that when paper is jammed from the tray, the machine must be rebooted to clear the error, which causes any documents in memory to be lost, including any incoming faxes. The second is that the software available form Brother will only run one Brother machine at a time, so if you install a Brother brand printer, for example, to the same PC, it will have to remove the original first. These two flaws are not too troublesome, though: I will be replacing this one with another of the same model because I broke this one.

64 of 65 people found this review helpful.

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Review 5 for Brother IntelliFAX® 2820 Laser Fax

January 30, 2008 Anonymous Reviewer
MIddleton, WI

4 out of 5

Quality

4 out of 5

Meets Expectations 5 out of 5

5 out of 5

I am a(n): Professional
Primary Use: Business User
Gender: Male
Age: 36 - 45
Bought this product: Online

Great machine for the price!

Pros: great value for the price!
Cons: none so far!

We've replace two of our old fax machines with this model. Plenty of features and good quality for the price. Probably not the answer for those needing a high volume machine, but more than adequate for those with medium to light faxing needs.

122 of 126 people found this review helpful.

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