11 of 17 (65%) customers would recommend this product to a friend.
Customer Reviews for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
June 6, 2009
Kanga
4
out of 5
Quality4
out of 5
Meets Expectations4
out of 5
I am a(n):
Home Office
Primary Use:
Home User
Gender:
Male
Age:
16 - 25
Bought this product:
Online
Comfortable chair, shipping issues
Pros: Appearance/Design, comfortable, functional, Well Made/ Sturdy Cons: Packaging
This is a truly comfortable chair. I've been using it for a few days already and have not felt fatigued, or the need to switch positions. The lumbar support is nice and the distance between the back and the lip of the seat is just about right for me (I'm 5' 10"). The cushioning doesn't flatten out real fast like some other chairs do.
My one complaint is the shipping issues. I bought the chair online for delivery. The first chair had a torn seat cushion, called the 800 number on the directions instead of returning (like a lot of products today say to do) and they said the seat cushion was on backorder... hmmm... common issue? So they said to exchange it with Office Depot. Called the other 800 number and they exchanged it next day. When I got my second chair, the gas lift cover was cracked. Called and that part was on backorder too. I'm starting to wonder if they have any spare parts? They said they'd send the part from another chair to me, but two chairs with broken parts? I wish they could figure out their packaging because it is a nice chair that is ruined by poor packaging.
Also, the instructions say to put the arms on the seat then connect the back. I must say that this is nearly impossible without a second person helping you. I had better luck by Installing one arm to the seat and back and then installing the second arm... much easier this way if you're careful not to damage the connections.
3 of 3 people found this review helpful.
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Review 2 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
May 27, 2009
calljb
La Verne, CA
4
out of 5
Quality4
out of 5
Meets Expectations3
out of 5
I am a(n):
Professional
Primary Use:
Home User
Gender:
Male
Age:
36 - 45
Bought this product:
In-store
Not for the short or average height
Pros: Appearance/Design, comfortable Cons: Size & Weight, too high
I just purchased this chair yesterday. So far, it is very comfortable and seems very sturdy. I love the extra seat padding and the padding on the armrests. HOWEVER, this chair sits very high. I am 5' 10" and my feet barely hit the floor, even on its lowest height level. (My wife and kids are even shorter!...) Not only is this awkward, but it also makes it difficult to recline. I hate to give up this chair as I found it the most comfortable to sit in for the price. Don't know though if I can get over not solidly touching the ground when I sit in it.
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Review 3 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
April 29, 2009
WallyD
Kansas City, Missouri
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
I am a(n):
Home Office
Primary Use:
Home User
Gender:
Female
Age:
36 - 45
Bought this product:
In-store
GREAT CHAIR & PRICE!!!!
Pros: Appearance/Design, comfortable, features, functional, Size & Weight, Well Made/ Sturdy, price $99.00 / also got two year warranty for $14 Cons: none
WAS LOOKING FOR A NEW OFFICE CHAIR. THOUGHT I WANTED A BLACK LEATHER CHAIR, UNTIL I CAME ACROSS THIS ONE. TRIED IN STORE WAS REALLY SHOCKED AT COMFORT LEVEL. ONCE HOME MY HUSBAND WAS ALSO PLEASED. GLAD I SHOPPED AROUND AND DISCOVERED THIS CHAIR!
3 of 3 people found this review helpful.
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Review 4 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
April 5, 2009
bojolady
2
out of 5
I am a(n):
Home Office
Primary Use:
Business User
Gender:
Female
Age:
36 - 45
Bought this product:
In-store
good price/sits too high
Pros: comfortable, features, price Cons: sits too high
FYI...I just returned this chair that I purchased two days ago. I loved the headrest and the price was unbeatable. The only reason I returned it is because it sits too high to use a keyboard tray. Also, I am 5'7" and my feet didn't reach flat on the floor making it strain on my hips. Wish the product information would list the lowest height the chairs offer from the floor to seat so you would know before purchasing.
3 of 3 people found this review helpful.
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Review 5 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
March 24, 2009
Joi777
TX
2
out of 5
Quality2
out of 5
Meets Expectations1
out of 5
I am a(n):
Professional
Primary Use:
Business User
Gender:
Female
Age:
36 - 45
Bought this product:
In-store
So Disappointed
Pros: Appearance/Design Cons: Unaligned, uncomfortable after a period of sitting
I was so happy when I saw this chair and it was a great price on sale for $99. My office mates were GREEN with envy. It is a beautiful chair and that I will not deny, BUT after a few minutes it is not very comfortable. Seems as if it doesn't have enough cushion and it seems like it is already sitting a bit lopsided. I'm about 5 feet 5 maybe slightly under. It could be as one previous reviewer mentioned that this chair is intended for a taller or larger person, although I could not imagine it holding too much more weight since it is already slightly lopsided as I mentioned. This chair may be ok for the user who will sit in it for 30 minutes or an hour every day or every other day, but for someone like me who purchased it for their office to sit in for 8 or 9 hours per day, expect a sore rear and an unhappy back. You have to sit way back for any back support which is not feasible when typing. I will try to exchange if I still can BUT I have had it for over 2 weeks now. Whether I can return it or not will let me know REALLY how customer friendly Office Depot is.
1 of 2 people found this review helpful.
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Review 6 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
March 16, 2009
Anonymous Reviewer
Houston
3
out of 5
Quality2
out of 5
Meets Expectations2
out of 5
I am a(n):
Professional
Primary Use:
Business User
Gender:
Male
Age:
26 - 35
Bought this product:
Online
May not work for short people (5' 6" or shorter)
Pros: features Cons: Quality: Flimsy, Unaligned, not for short/average tall people
I bought this chair in a promotion. Assembly was easy as mentioned in other reviews. I work from home, so used this regularly. After 30 - 40 days I developed severe back ache and had to stop using it. I use a low profile task chair now; which works much batter. On further probing, it looks the seating is too big for average / below average sized people. I am only 5' 6" tall, my back doesn't rest properly on the chair back.
So if you are not really tall - THIS IS NOT FOR YOU.
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Review 7 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
Top 250 Contributor
January 25, 2009
FrugalChristine
Bellevue Washington
5
out of 5
Quality5
out of 5
Meets Expectations4
out of 5
I am a(n):
Home Office
Primary Use:
Pleasure
Gender:
Female
Age:
36 - 45
Bought this product:
Online
Easy assembly, looks like real leather
Pros: Appearance/Design, comfortable, functional, Quality of Material, Size & Weight, Well Made/ Sturdy Cons: the lumbar adjustment dial is stuck
It's hard to tell that it's not real leather, but it is! I bought this chair when it was dramatically marked down, and the color black was not available. Not wanting to miss this fabulous deal, I opted for the brown and boy oh boy am I glad I did. The color is a rich and cozy chocolate, and fits in comfortably with the office surroundings. It was so easy to assemble I was patting myself on the back for weeks! I even took a picture of it with my cell phone and passed it around to friends and family.
The only problem is that the lumbar adjustment dial is stuck, but I haven't had a strapping young man try to unlock it, so perhaps it's just me. Nevertheless, there are others out there like me, so it loses a star for not meeting expectations, as I fully expect to be able to use all the adjustments upon assembly completion.
Overall, unless you are looking for a chair that has more features or is of real leather, you'll never know the difference. This chair will be the centerpiece of the room, and it's wide seat and tall back offer a comfortable sitting experience.
This chair is very appropriate for large and tall people. At 230 pounds and 5 ft. 7 inches, one family member still has an extra inch or two in the seat to comfortably adjust her position as needed. The weight recommendations are not to exceed 300 pounds, so regardless of comfort do not purchase this chair if you weigh more than 300 pounds or plan on having children on your lap, which will add to the total weight.
2 of 2 people found this review helpful.
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Review 8 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
January 15, 2009
jokesbyjen
Buffalo, NY
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
I am a(n):
Professional
Primary Use:
Business User
Gender:
Female
Age:
26 - 35
Bought this product:
Online
Look like a Big Shot on a Budget
Pros: Appearance/Design, comfortable, features, functional, Quality of Material, Size & Weight, Well Made/ Sturdy, professional looking
((BUYER NOTE: THIS IS VINYL, not FABRIC!)) I got this chair on sale for $79 and had a $25 coupon--- delivered for about $58!!! What an AWESOME deal! I purchased it for my office at work and I have had tons of people come in and ask how much I paid and compliment how nice it looks. I can't comment on long-term durability, but I'm 6'1" and plus-sized... it isn't wobbly and seems very sturdy. Was a breeze to set up--- hubby and I put it together in 15 minutes. The cushions are amazing, and I like the ones on the armrests. It does sit high, so I think I'm going to raise my desk a bit so my thighs don't hit the keyboard tray as much... The lumbar support is great when you're just sitting/leaning back--- for typing it's not used b/c you lean forward in the chair.. Great chair for the price--- I look like a VIP in my office now! :-) very pleased--- will update about durability in future.
2 of 2 people found this review helpful.
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Review 9 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
January 10, 2009
Ksskumar
Houston
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
I am a(n):
Home Office
Primary Use:
Home User
Gender:
Male
Age:
26 - 35
Bought this product:
Online
Sleek and comfortable for the $$$
Pros: Appearance/Design, comfortable, functional, Well Made/ Sturdy
Although this is not a real leather chair(for this price;)), the feel and design of this chair is awesome. I was expecting a decent chair but when I got the chair, it was indeed a "customer delight". I am more than satisfied with this chair. Assembly is a piece of cake. A neat substitute for a leather without burning your pocket.
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Review 10 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
January 9, 2009
83BlueDevil
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
I am a(n):
Home Office
Primary Use:
Business User
Bought this product:
Online
Great Value
Pros: Appearance/Design, comfortable, functional, Quality of Material, Well Made/ Sturdy
Very good quality -- arms are rock solid. Comfortable, with great lumbar support. Looks nice. With free next-day delivery, I don't think you can beat this deal.
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Review 11 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
January 7, 2009
Scrapbookmama
4
out of 5
Quality4
out of 5
Meets Expectations3
out of 5
Since when is Vinyl a fabric
I was a little shocked to realize that this chair was vinyl. When I read the description as black FABRIC I just assumed cloth. Had I read deeper in the description I would have realized it but they should say black VINYL in the main description. Still overall a very nice chair.
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Review 12 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
January 3, 2009
KRKR
2
out of 5
Quality2
out of 5
Meets Expectations2
out of 5
Primary Use:
Home User
Bought this product:
In-store
After three weeks of use, the armrest broke from the chair. The manufacturer needs to use better quality reinforced materials. Until that point, the chair was perfect ~ easy to assemble, comfortable, attractive. We exchanged the (broken) Zeplin for the next step up in the same brand.
8 of 10 people found this review helpful.
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Review 13 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
November 17, 2008
Ryan
LA
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
I am a(n):
Student
Primary Use:
Home User
Gender:
Male
Age:
26 - 35
Bought this product:
In-store
Gender of user:
Male
Age of user:
21 - 30
It's just perfect !!!
Pros: Appearance/Design, comfortable, features, functional, Quality of Material
This chair is perfect. it's sooooooo compy.
I can control tilt angle, height, and tilt tension.
I really recommand this chair.
1 of 2 people found this review helpful.
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Review 14 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
October 22, 2008
puckster
plymouth,mi
2
out of 5
Quality1
out of 5
Meets Expectations1
out of 5
I am a(n):
Professional
Primary Use:
Home User
Gender:
Male
Age:
36 - 45
Bought this product:
In-store
just ok
Cons: Quality: Flimsy, 2 caster wheels broke off within 3 months
Good deal , see comparable, 200 and up, however it is comfortable, 2 wheels fell of with the first couple of months, I did'nt keep the box it came with , how the heck do you return this bulky thing, it won't fit in my car.
10 of 19 people found this review helpful.
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Review 15 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
Top 100 Contributor
July 4, 2008
dilatorg
nj
4
out of 5
Quality5
out of 5
Meets Expectations4
out of 5
I am a(n):
Professional
Primary Use:
Home User
Gender:
Male
Age:
26 - 35
Bought this product:
Online
bulky, comfy
definitely not a small chair set-up is easy; took me about 10 minutes, and i did it in the wrong order [i've never been a fan of manuals] seems really sturdy smells new, that should fade over time it's still stiff, but that will also fade over time worth purchasing. nothing spectacular, good value for money, esp for back/neck/shoulder strain we white collar types contend with
14 of 17 people found this review helpful.
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Review 16 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
Top 250 Contributor
April 22, 2008
Bruno
PA
5
out of 5
Quality4
out of 5
Meets Expectations5
out of 5
I am a(n):
Professional
Primary Use:
Business User
Gender:
Male
Age:
46 - 65
Bought this product:
Online
High Back and Comfortable
Pros: comfort high back ez assembly price Cons: vinyl
Delivered within 48 hours of ordering. Assembly was a breeze, approximately 15 minutes. Once assembled, my entire office was so attracted by the appearance they had to try it out. Nice high back (I'm 6'4 and can rest my head on the chair), nice recline and it is comfortable with plenty of cushion. It got great reviews from my office as well. Seems to be well built.
One draw back, it is vinyl, complete with the new vinyl smell (which I imagine some would like). For the money, tough to beat.
33 of 34 people found this review helpful.
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Review 17 for RS To•Go™ Zeplin High-Back Chair, 48 4/5"H x 26 3/8"W x 28 1/2"D, Black
April 13, 2008
Howie
5
out of 5
Quality5
out of 5
Meets Expectations5
out of 5
Great Chair - Even Better On Sale
I searched high and low for a suitable chair and found this one only to be dismayed by its $200 price tag. Then it went on sale for $100 and I nailed it for my office. Its HUGE!!