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Customer questions and answers for
Worklife Rewards

Customer questions and answers:
41 Questions
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42 Answers

Customer questions and answers for Office Depot Customer Service Worklife Rewards

Question

Where do I see my WorkLife Rewards number in my on-line account info?

I'm already a member of Worklife Rewards, but I don't see the number listed in the on-line account information. How do I know I'm getting Rewards credit when I place an order on-line?
asked 1 year, 4 months ago
Customer avatar
by
horsegal2
on Worklife Rewards
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1 answer
Answers
answer 1
The Rewards site is not linked to www.officedepot.com. You will need to add your Rewards number at checkout to earn credit for your purchase. If you didn't add your number, you can always add it after the fact. You can visit www.officedepotrewards.com and enter your phone number if you don't know your Rewards number to log in. Then
log in to your account and click on "Add a Purchase." Only purchases made within the current calendar quarter can be added to your account.

You can also contact us for additional assistance:
https://www.officedepotrewards.com/...
Expert Answer
answered 1 year, 4 months ago
Customer avatar
by
Office Depot Support
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Question

How long does it take for the Worklife Rewards to show up in your status after placing an order?

I placed an order online today for some 100% in Rewards items. I want to check my account to make sure the items I ordered are on the 100% offer, but they are not showing up yet.
asked 1 year, 4 months ago
Customer avatar
by
AADBK
on Worklife Rewards
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1 answer
Answers
answer 1
The purchase will show on your account right away, but it may take up to 6 weeks for the Rewards to show on your account.
Expert Answer
answered 1 year, 4 months ago
Customer avatar
by
Office Depot Support
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Question

What happened to my account in the Office Depot Advantage program?

Gender: Male
asked 1 year, 6 months ago
Customer avatar
by
jcsimon
NY
on Worklife Rewards
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1 answer
Answers
answer 1
Please call Worklife Rewards® member services at 1.866.322.3225, Monday to Friday, 9am to 8pm, ET with your account information and a representative will be happy to assist you with your inquiry.
Expert Answer
answered 1 year, 6 months ago
Customer avatar
by
Office Depot Support
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Question

What if my rewards certificate is expired?

Gender: Female
Age: 45 to 54
asked 1 year, 6 months ago
Customer avatar
by
Emerson UUC office
Marietta, GA, USA
on Worklife Rewards
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1 answer
Answers
answer 1
Certificates cannot be reissued if they have expired.
As a one time courtesy Worklife Rewards Member Services may be able to reissue your certificate. Please contact Member Services for additional assistance at 866.322.3225.
Expert Answer
answered 1 year, 6 months ago
Customer avatar
by
Office Depot Support
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Question

How do I get a replacement rewards card? Lost mine

Gender: Male
Age: 45 to 54
asked 1 year, 7 months ago
Customer avatar
by
smo1053
Winston Salem, NC, USA
on Worklife Rewards
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0out of 0found this question helpful.
2 answers
Answers
answer 1
To print a replacement member card immediately, log in to your account and click the "Print Your Member Card" link. A PDF will open in a new window. Print this page and take it to your nearest Office Depot store to have the cards laminated for free!

To order a replacement member card or additional member cards by mail, call Member Services at 1.866.322.3225, Monday through Friday, 9am to 8pm, EST. There are no fees for requesting additional member cards
Gender: Female
Age: 35 to 44
answered 1 year, 6 months ago
Customer avatar
by
Beth
Boston, MA, USA
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answer 2
You can re-print your unexpired Rewards Certificate.To print your Rewards Certificate, log in to your account and click "Get My Rewards." Then select the certificates that you want to print and click "Print My Rewards Certificate."

If you need additional assistance, please call Member Services at 1-866-322-3225.
Expert Answer
answered 1 year, 7 months ago
Customer avatar
by
Office Depot Support
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Question

What other items besides ink and paper are available for rewards points

Gender: Female
Age: 55 to 64
asked 1 year, 6 months ago
Customer avatar
by
Lil Bit
Johnson City, TN, USA
on Worklife Rewards
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1 answer
Answers
answer 1
You earn 10% Back on Ink, Toner, Paper, and Copy & Print Depot Purchases.

Please visit www.myworkliferewards.com for additional details on the Rewards program.
Expert Answer
answered 1 year, 6 months ago
Customer avatar
by
Office Depot Support
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Question

How do I registrer a new product on line?

Gender: Female
Age: 55 to 64
asked 1 year, 7 months ago
Customer avatar
by
binkee
Santa Rosa, CA, USA
on Worklife Rewards
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Please use the following link to register your new product on the Performance Protection Plan website:

https://www.productassist.com/offic...

If you experience any difficulty, please call the
Office Depot Performance Protection Plan Customer Service line at 1-866-540-0013
Expert Answer
answered 1 year, 7 months ago
Customer avatar
by
Office Depot Support
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Question

How can I add School ID to my online account?

Gender: Male
Age: 35 to 44
asked 1 year, 7 months ago
Customer avatar
by
gdalloul
Woodstock, GA, USA
on Worklife Rewards
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0out of 0found this question helpful.
1 answer
Answers
answer 1
You will need to add your school ID after each purchase.
If you forget to add the ID, you can also use the following link http://www.officedepot.com/backtosc...
Expert Answer
answered 1 year, 7 months ago
Customer avatar
by
Office Depot Support
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Question

How do I replace a lost worklife card?

I have lost my worklife card. I wanted to order something on line but I cannot find my card.
Gender: Male
Age: 65 or over
asked 1 year, 8 months ago
Customer avatar
by
Terry Tew
Dothan, AL, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To print a replacement member card immediately, log in to your account and click the "Print Your Member Card" link. A PDF will open in a new window. Print this page and take it to your nearest Office Depot store to have the cards laminated for free!

To order a replacement member card or additional member cards by mail, call Member Services at 1.866.322.3225, Monday through Friday, 9am to 8pm, EST. There are no fees for requesting additional member cards.
Expert Answer
answered 1 year, 8 months ago
Customer avatar
by
Office Depot Support
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Question

Where is the place to enter survey code in order to do survey

Gender: Female
Age: 55 to 64
asked 1 year, 8 months ago
Customer avatar
by
J.R.
Dallas, TX, USA
on Worklife Rewards
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Once you access the survey site and choose that you made your purchase in person at a retail store, you will then be able to enter the survey code. If you are experiencing trouble accessing the survey site, please use the following link:

https://survey.confirmit.com/wix1/p...
Expert Answer
answered 1 year, 8 months ago
Customer avatar
by
Office Depot Support
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Question

How do I replace a lost Worklife Rewards membership card?

asked 1 year, 9 months ago
Customer avatar
by
Lost
Buffalo Grove, IL 60089, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To print a replacement member card immediately, log in to your account and click the "Print Your Member Card" link. A PDF will open in a new window. Print this page and take it to your nearest Office Depot store to have the cards laminated for free!

To order a replacement member card or additional member cards by mail, call Member Services at 1.866.322.3225, Monday through Friday, 9am to 8pm, EST. There are no fees for requesting additional member cards.
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
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Question

Can I redeem my reward points at the Office Depot in Costa Rica? Can I accumulate points with purchases there?

Gender: Male
Age: 55 to 64
asked 1 year, 9 months ago
Customer avatar
by
Mike E.
Atenas, Costa Rica
on Worklife Rewards
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The Worklife Rewards® program is open to legal residents of the 50 United States, District of Columbia, or Puerto Rico who are at least 18 years of age. The program is not currently available at our international locations

Please see the Costa Rican website for promotions available locally to you.

http://store.officedepot.co.cr/Onli...
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
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Question

Can you buy the 100% back in rewards items online and qualify for the rewards?

Gender: Female
Age: 45 to 54
asked 1 year, 9 months ago
Customer avatar
by
Joy64
Winchester, VA, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our 100% Back in Select Supplies promotion usually applies to online and in store purchases. However, each promotion has its own terms and conditions. Please read the terms and conditions for the specific promotion to determine what purchase options are available.
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
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Question

Can I add my rewards number to an order I placed today? I forgot to add before I submitted.

Gender: Female
Age: 35 to 44
asked 1 year, 9 months ago
Customer avatar
by
LUMC
Littleton, Co
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can add the order by logging in to your Worklife Rewards account and clicking on the “Add a Purchase” link. Select the type of purchase that you would like to add and use your sales receipt to enter the required information.

You can access your account by visiting:
www.myworkliferewards.com

If you need further assistance, you may also call 866.322.3225 to speak with a member representative.
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
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Question

How do I append my Work Rewards number to my account so that I do not have to enter it each time I place an order?

Gender: Female
Age: 45 to 54
asked 1 year, 10 months ago
Customer avatar
by
OfficeDepotFan1
Las Vegas, NV, USA
on Worklife Rewards
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0out of 0found this question helpful.
1 answer
Answers
answer 1
We do not currently have a way for you to link your Worklife Rewards number to your account for placing orders.
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
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Question

I have found a rewards card but the date is expired. Is there any way to use it after the expiration date? Can I have the card amount reinstated?

Gender: Female
Age: 45 to 54
asked 1 year, 10 months ago
Customer avatar
by
Frenche
Chula Vista, CA, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Worklife Rewards Department may be able to reinstate your card as a one time courtesy. Please call Worklife Rewards customer service at 866.322.3225 for assistance.
Expert Answer
answered 1 year, 9 months ago
Customer avatar
by
Office Depot Support
+1point
1out of 1found this answer helpful.
Question

Does my account receive credit for recycled ink cartridges turned in?

Gender: Male
Age: 65 or over
asked 1 year, 10 months ago
Customer avatar
by
JustMe123
Omaha, NE, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a Worklife Reward member you receive $2 back in Rewards for each recycled ink and toner cartridge, up to 10 per month.

Recycling Rewards will be issued as part of your Worklife or Star Teacher Rewards certificate and will not exceed the amount of your total qualifying Office Depot purchases made within a Reward period.
(Qualifying purchases exclude taxes; delivery fees; postage stamps; prepaid gift, debit, phone or service
cards; and purchases made with Office Depot Reward and Merchandise Cards/Certificates.)

This means you must return cartridges and make purchases at least equal to their potential Recycling Rewards all within the same Reward Period (Quarter). If you have additional questions regarding Worklife Rewards, please contact MemberServices@MyWorklifeRewards.com, or call Member Services to speak with an agent at 1.866.322.3225.
Expert Answer
answered 1 year, 10 months ago
Customer avatar
by
Office Depot Support
+2points
2out of 2found this answer helpful.
Question

I forgot to show my Rewards card and the cashier didn't ask- can I still get rewards for my purchase?

Gender: Female
Age: 35 to 44
asked 1 year, 10 months ago
Customer avatar
by
Joey
Tallahassee, FL, USA
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can add the purchase by logging in to your account and clicking on the “Add a Purchase” link. Select the type of purchase that you would like to add and use your sales receipt to enter the required information.

You can access your account by visiting:
www.myworkliferewards.com

If you need further assistance, you may also call 866.322.3225 to speak with a member representative.
Expert Answer
answered 1 year, 10 months ago
Customer avatar
by
Office Depot Support
0points
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Question

certificate

can i use my certificate online?
asked 1 year, 10 months ago
Customer avatar
by
pb8761
Bessemer
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can use your reward certificate online. On the checkout page, beneath the payment box there is another box: Redeem a Gift, Merchandise or Reward Card - This is where you will enter your certificate number and pin.
Expert Answer
answered 1 year, 10 months ago
Customer avatar
by
Office Depot Support
+1point
1out of 1found this answer helpful.
Question

How much do I earn in rewards when I return an ink cartridge as part of the recycling program?

asked 1 year, 10 months ago
Customer avatar
by
Addie
on Worklife Rewards
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a Worklife Reward member you receive $2 back in Rewards for each recycled ink and toner cartridge, up to 10 per month.
Recycling Rewards will be issued as part of your Worklife or Star Teacher Rewards mailer and will not exceed the amount of your total qualifying Office Depot purchases made within a Reward period.
(Qualifying purchases exclude taxes; delivery fees; postage stamps; prepaid gift, debit, phone or service
cards; and purchases made with Office Depot Reward and Merchandise Cards/Certificates.)
This means you must return cartridges and make purchases at least equal to their potential Recycling Rewards all within the same Reward Period (Quarter). If you have additional questions regarding Worklife Rewards, please contact MemberServices@MyWorklifeRewards.com, or call Member Services to speak with an agent at 1.866.322.3225.
Expert Answer
answered 1 year, 10 months ago
Customer avatar
by
Office Depot Support
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